New Zealand is now at COVID Alert Level 1. That’s great news but it is still important to be careful. That means:
• Before starting any appointment, your Support Worker will ask you some questions about your health including if you are experiencing ANY type of respiratory illness. This includes mild cold-like symptoms, severe flu-like symptoms and everything in-between. If the answer is “yes,” your Support Worker will contact their Home HealthCare office. Don’t worry, you will not miss out on healthcare support.
• Advice for the use of PPE is explained in the attached one-page document. In most cases washing of hands is enough.
CLICK HERE to read the Ministry of Health COVID Alert Level 1 PPE guidelines.
Recently, some of our clients were visited by two women alleging to be from Visionwest and Access. They said they were there to conduct a survey to ensure Support Workers were doing a good job. They then asked a number of personal questions. The women did not have ID and were not wearing any kind of uniform. They are not from Visionwest or Access.
We have contacted the rest home and are asking if they have CCTV. We have asked the clients to call the police. We are contacting the DHB to let them know and will be putting a message on our website and Facebook pages to advise our Support Workers and clients to be aware that this has happened.
While this occurred in a Waikato rest home and to a client in Rototuna, it is a good time to remind ALL clients and their whānau to be vigilant.
Clients should be reminded:
• Visionwest and Access Support Workers wear uniforms and carry ID’s.
• Neither Visionwest nor Access would ever do face to face surveys like that.
• Clients should never let anyone they don’t know into their homes.
• If in doubt, clients should ask to see their Support Worker’s ID.
Thanks for your help with this, we want to make sure our whānau always feel safe in their homes.
It’s always great to hear the comments of satisfied whānau. Our Support Workers work hard and it’s a real encouragement to be told how much those we look after appreciate all that we do.
October 1st is International Day for Older Persons 2020. The theme this year highlights the role of healthcare workers in contributing to the health of older persons and we want to again pay tribute to our VisionWest Support Workers and the tremendous work they do.