HomeCare 1st Choice in Supporting Independence

Support Workers

 

Friday 3/4/20 IMPORTANT UPDATE – Use of PPE:

Please read this letter from Murray Penman, National General Manager VisionWest Home Healthcare. This letter contains the latest information relating to:

• Personal Protective Equipment (PPE).

• Our new Support Workers Facebook Group.

• Pay and leave entitlements.

• Proof required to show you are an Essential Worker.

• The correct process for entering a client’s home.

CLICK HERE TO READ

Friday 27/3/20 URGENT UPDATE – Use of PPE:

Please read this Ministry Of Health communication on - Personal protective equipment (PPE) used by community care providers for prevention of COVID-19. Includes aged residential care, aged-related community care, disability, hospice, and homecare. Click Here To Read

Wednesday 25/3/20 URGENT UPDATE – Use of PPE:

We understand that you are all worried about PPE.

Providers and the unions have all agreed this statement to go out to all workers immediately.

Please use normal infection control procedures.

In addition please refer to the current Ministry of Health guidance in relation to the use of PPE. This is on their website.

We have been advised that there is an appropriate PPE policy being reviewed as we speak for all workforces under urgency by the Ministry of Health and the National Health Coordination Centre (NHCC).

We will provide an update as soon as this is issued.

https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-novel-coronavirus-information-specific-audiences/covid-19-disability-support-and-residential-care-providers

VisionWest Home HealthCare services are an essential service and will remain in operation throughout the lockdown period. We will continue to support you safely as we face COVID-19 together.

This means that Support Workers are still required for work, however we are working tirelessly to ensure that you are safe and following all procedures in place for both your protection and that of our clients.

If you are in any of the following categories, please contact us immediately so that we can discuss how you are affected:

  • Over 70 years old
  • Have pre-existing conditions, such as chronic respiratory disease - including severe asthma, bronchiectasis and COPD
  • Are immunocompromised
  • Have returned from overseas in the last 14 days
  • Have been in contact with a confirmed case in the last 14 days
  • Have child caring responsibilities due to your child’s school or ECE being shut

You will have heard that there is a nationwide shortage of Personal Protective Equipment (PPE). As a result, we are currently having to limit how much PPE people can have at once.

We are working with our suppliers and District Health Boards to access stocks of PPE so that we can have adequate supplies for support workers.

Hand washing remains the most important step in reducing the spread of infection and will protect you from a host of infections.

Remember the 5 moments of hand hygiene – for all healthcare workers

  • Before client appointment.
  • Before a procedure.
  • After a procedure or exposure to bodily fluid.
  • After client appointment.
  • After leaving the clients home.

 

Attached are a number of resources that will help you over the coming days:

SW Communications 02 April 2020 SW Communications 02 April 2020 (617 KB)

COVID-19: When staff arrive at a client’s home COVID-19: When staff arrive at a client’s home (496 KB)

Draft regional process for support workers Draft regional process for support workers (634 KB)

Ministry of Health Recommendations on the use of Personal Protective Equipment (PPE) by Setting Ministry of Health Recommendations on the use of Personal Protective Equipment (PPE) by Setting (17 KB)

PPE Instructions PPE Instructions (1294 KB)

Proper Use of Mask HHC Proper Use of Mask HHC (643 KB)

Support Worker Communications Letter 23 March 2020 Support Worker Communications Letter 23 March 2020 (420 KB)

Support Worker COVID-19 FAQs Support Worker COVID-19 FAQs (521 KB)

Visiting People in Self Isolation Visiting People in Self Isolation (465 KB)

 

Finally, thank you for all your hard work. Without your support, thousands of vulnerable people would not be able to stay safe and live in the community.

We will continue to update our website https://www.homehealthcare.org.nz as changes occur.

For any health-related questions about COVID-19 please contact the dedicated COVID-19 Healthline number (0800 358 5453). You can also visit https://covid19.govt.nz/ for more information.